Google Cloud Platform introduces new support packages

FEB 21, 2013
Author Picture By Brett McCully, Google Cloud Platform Team

(Cross-posted with the App Engine and Enterprise Blogs)

Support is as important as product features when choosing a platform for your applications. And let’s face it, sometimes we all need a bit of help. No matter which Google Cloud Platform services you are using — App Engine, Compute Engine, Cloud Storage, Cloud SQL, BigQuery, etc. — or what time of day, you should be able to get the answers you need. While you can go to Stack Overflow or Google Groups, we realize some of you may need 24x7 coverage, phone support or direct access to a Technical Account Manager team.

To meet your support requirements, we’re introducing a comprehensive collection of support packages for services on Google Cloud Platform, so you can decide what level best fits your needs:

Sign up or click here to find out more information about the new Google Cloud Platform support options.

Brett McCully is the Manager of the Google Cloud Platform Support team and is currently based in Seattle.

Posted by Ashleigh Rentz, Editor Emerita